Current Estimated Lead Times
Jan 4, 2023 Update: Due to recent demand and production backlog over the holidays, we are currently anticipating a 3-5 week lead time to ship your Indow window insert(s) from the time you submit final payment. Once shipped, most customers receive their inserts in 1-2 weeks. Use the Live Chat on our website or Contact Us with any questions about your order status.
Dec 12, 2022 Update: Our factory is humming with record productivity! We are excited to tell you our lead times for Indow window inserts have dropped to 2-3 weeks. Orders are coming in fast during the busy fall season so get your order in soon to enjoy comfort, quiet, and energy savings!
Keep checking here for updates on supply chain disruptions and lead times.
July 12, 2022 Update: Lead times for Indow window inserts have dropped to 6-7 weeks.
We are excited that we continue to shorten the time it takes for you to receive comfort and quiet in your home.
Keep checking here for updates on supply chain disruptions and lead times.
June 10, 2022 Update: Our lead times have been shortened to 8 weeks.
Indow COVID-19 safety precautions and staff increases to reduce absences have helped us reduce lead times further.
Keep checking here for updates on supply chain disruptions and lead times.
May 19, 2022 Update: We have decreased our lead times to 9-10 weeks.
We have been able to reduce our lead times by additional three weeks thanks to bringing new suppliers online for our various parts, as well as increasing staffing to cover outages.
Our goal remains to reduce our lead times to pre-pandemic numbers to bring comfort and quiet to your space more quickly.
Keep checking here for updates on supply chain disruptions and lead times.
August 25, 2021 Update: Our lead times are currently 14 weeks. We have successfully moved into a new factory which is helping us become more efficient every day.
Our new factory also means that we will be protected from future supply disruptions because we have the space to store more on site. We’re in the process of bringing on new suppliers so we have material redundancies which protect us and our customers even further.
The move to our new space isn’t just about the supply chain issues. We are now able to set up our production on one floor, whereas previously it was split between two floors. We are now hiring new production team members. Our new production set up and our current hiring efforts are helping to get orders out the door more quickly. We also have the ability to stay open on hotter days because of the size and airflow of our warehouse.
Keep checking here for updates on lead times and updates to our new space!
“Shortages and price hikes are affecting the entire retail sector. Bikes, cars, meat, cheese, and even ketchup are all becoming more expensive, in part thanks to disruptions to the global supply chain from COVID-19, plus a shipping container shortage and port congestion. These factors created what experts called a “perfect storm” in global transportation.” -Insider
Things are getting better! Though experts say the supply chain issues won’t be entirely cleared up until 2022, things are improving. The Executive Director of the Port of Los Angeles says “all the metrics are moving in the right direction” and April 2021 was the busiest month for port traffic since they began tracking container imports 19 years ago.
The White House also released their 100-day review of the supply chain after President Biden signed an executive order investigating supply chain delays. Container volume is expected to increase each month over the next four months.
We will continue to keep you informed as we work diligently on solutions.
Throughout the pandemic, people have been experiencing more noise and discomfort, which has led to an increased demand for our products. We are happy to provide a solution, but COVID-19 has also wreaked havoc on the supply chain, sending shipping containers to the wrong part of the world, clogging ports as new protocols slow things down. We have been working hard to absorb these supply chain issues that have affected the entire world.
Our team is building and shipping inserts trying to impact you as little as possible while we wait on inventory from our suppliers. Because of this, production times are currently approximately 14 weeks.
We’ve been working hard to absorb the supply chain issues for months. At the start of the pandemic, some supplies went from a 2 day wait to 9 months! We were able to continue without any disruption until very recently. As you can probably imagine, some of the pieces that go into our inserts are proprietary and sourcing materials isn’t an easy task. We appreciate your patience while we continue this pursuit.
Should I place my order now? We say yes! It will guarantee you a spot in line once our production levels are back to normal.
Our factory is still fully operational and we haven’t needed to lay off any staff due to the pandemic or the supply chain issue. The lower inventory levels have caused slower production and output, but we are waiting and ready to handmake inserts once all materials have arrived.
Thank you so much for your patience and desire to support a small company. If you have any questions about your order, or about this production delay in general, please reach out to us directly. We want to help in whatever way we can.
Sincerely,
The Indow Team
Customer Reviews
4.49 Average 1491 Reviews
Juli E
We are thrilled with our Indow window inserts! I'd been on the lookout for a more permanent solution to leaky windows in our third floor living space. I discovered Indow on social media but since then have learned of friends who'd had Indow recommended to them by their rennovation contractor. The entire process went smoothly with friendly reps at hand to talk through questions during measuring, etc. They fit perfectly and help us to maintain the beautiful design of the windows on our 100 year old home! Highly recommend!!
Jen F
Worth the money!
Elizabeth H
For townhouse living, this solved my problem with noise from my neighbor's with my kitchen window. A considerable decrease of noise indeed! Measurements were a bit frustrating so I recommend using a laser measurement device and following directions to use a string for the diagonal. They look great and were easy to push into place. I highly recommend as an alternative to buying a new window.
Anonymous
Easy to install, and instantly stopped drafts and dampened outside noises very effectively!
Robert C
The process could've been smoother with the sending of the measuring kit. There was a delay with weather in Oregon but then it felt like my kit was still delayed due to other reasons. Most new homes (like mine) have textured paint and it can also be inside your window frames. I measured everything out but I still have little tiny gaps due to the texturing. Not indows problem but just be aware you made need to sand or fill in those gaps yourself to get a perfect seal. I did the acoustic grade inserts and they have reduced some noise but they will not completely block or significantly reduce road noise. This is most apparent with deep or lower frequencies like truck exhausts or modified street racing cars that are quite popular these days. Taking the inserts out to open your windows isn't an easy task. The little metal hook they provide needs to be either bigger or you can attach something to it as a way to leverage yourself. Overall the process was average. I think they're definitely a good option for weatherproofing and some sound reduction depending on the type of windows you have. I would purchase again.
Shelley C
The process for ordering and installing the Indow Widnow inserts was so easy. They sent the measuring information and it had great instructions. The inserts were delivered by UPS was crushed on one corner, but the company had packed them well, so there was no damage. We installed them the same day. It works best if you have two people completing the installation. We felt the results immediately and are glad we spent the money to make our home just a little more efficient.
Barry B
The insert fits like a glove and insulates the window! No more frost and condensation on the interior of the window! Thank you for an easy, effective and attractive fix!
Susan A
The support during the entire process was wonderful, thank you so much for the extra quiet space!
Volodymyr R
Very good good quality. Overall very satisfied with this product and service. Thanks
Jane H
Our home was built in 1913 and has beautiful old wavy glass single-paned windows. I’m so glad we were told about Indows and didn’t have to replace the original windows. We live in Canada but had no difficulty placing the order and were very impressed by how accurately the company met its deadlines, including cross border delivery. The Indows inserts blend in perfectly with our home and the existing window frames. You don’t see them unless you’re actually looking for them. But what we did notice was how much warmer the rooms feel the minute the inserts were installed! I can’t speak to any heating bill savings because they just went in this week, but our home feels much, much cozier. Our contractor who took all the measurements and installed the Indows says: “Excellent instructional videos: clear and informative. Very impressed with the design and the product. Overall, the ease of installation is quite impressive. Working with all the staff at the company was great – everyone was very helpful.” I’m already recommending this company to any of my friends who live in drafty older homes and want to reduce their heating/cooling bills and do some good for the environment.
Anonymous
Don't be afraid of buying an older home with single pane windows. This company has you covered. Their inserts are super high quality and fit well thanks to the laser measuring kit they send. Highly recommended!
Katie M
We purchased three Indows to reduce drafts and noise in our bedroom, which faces the street. The improvement was immediate. Our house was built in 1958 and although we have exterior storm windows we didn't want to replace the windows outright due to cost and architectural consistency. These were an excellent solution.
Matthew L
Indow inserts were easy to measure, order and install. They've provided great insulation for old single-pane and stained glass windows in an antique home. We can significantly feel how much better the home holds heat.
Ellis W
I ordered two Indow inserts for my home. They are doing a great job, entirely happy with them and the ordering process.
Elizabeth W
I can't say enough good things about this product and company. Our house is 101 years old and the sidelites next to our front door are single pane ancient wavy glass which means when it gets very cold (Chicago temps) we can have an inch of frost covering the INSIDE of our windows. I was desperately searching for a solution so our front vestibule was not so cold and a friend recommended Indow. The process could not have been simpler and the temperature difference it has made is off the charts.