Throughout the pandemic, people have been experiencing more noise and discomfort, which has led to an increased demand for our products. We are happy to provide a solution, but COVID-19 has also wreaked havoc on the supply chain, sending shipping containers to the wrong part of the world, clogging ports as new protocols slow things down. We have been working hard to absorb these supply chain issues that have affected the entire world.
Our team is building and shipping inserts trying to impact you as little as possible while we wait on inventory from our suppliers. Because of this, production times are currently 8-10 weeks, but should decrease soon, hopefully by mid-May.
Should I place my order now? We say yes! It will guarantee you a spot in line once our production levels are back to normal.
Our factory is still fully operational and we haven’t needed to lay off any staff due to the pandemic or the supply chain issue. The lower inventory levels have caused slower production and output, but we are waiting and ready to handmake inserts once all materials have arrived.
Thank you so much for your patience and desire to support a small company. If you have any questions about your order, or about this production delay in general, please reach out to us directly. We want to help in whatever way we can.
The Indow Team