Current Estimated Lead Times
Jan 4, 2023 Update: Due to recent demand and production backlog over the holidays, we are currently anticipating a 3-5 week lead time to ship your Indow window insert(s) from the time you submit final payment. Once shipped, most customers receive their inserts in 1-2 weeks. Use the Live Chat on our website or Contact Us with any questions about your order status.
Dec 12, 2022 Update: Our factory is humming with record productivity! We are excited to tell you our lead times for Indow window inserts have dropped to 2-3 weeks. Orders are coming in fast during the busy fall season so get your order in soon to enjoy comfort, quiet, and energy savings!
Keep checking here for updates on supply chain disruptions and lead times.
July 12, 2022 Update: Lead times for Indow window inserts have dropped to 6-7 weeks.
We are excited that we continue to shorten the time it takes for you to receive comfort and quiet in your home.
Keep checking here for updates on supply chain disruptions and lead times.
June 10, 2022 Update: Our lead times have been shortened to 8 weeks.
Indow COVID-19 safety precautions and staff increases to reduce absences have helped us reduce lead times further.
Keep checking here for updates on supply chain disruptions and lead times.
May 19, 2022 Update: We have decreased our lead times to 9-10 weeks.
We have been able to reduce our lead times by additional three weeks thanks to bringing new suppliers online for our various parts, as well as increasing staffing to cover outages.
Our goal remains to reduce our lead times to pre-pandemic numbers to bring comfort and quiet to your space more quickly.
Keep checking here for updates on supply chain disruptions and lead times.
August 25, 2021 Update: Our lead times are currently 14 weeks. We have successfully moved into a new factory which is helping us become more efficient every day.
Our new factory also means that we will be protected from future supply disruptions because we have the space to store more on site. We’re in the process of bringing on new suppliers so we have material redundancies which protect us and our customers even further.
The move to our new space isn’t just about the supply chain issues. We are now able to set up our production on one floor, whereas previously it was split between two floors. We are now hiring new production team members. Our new production set up and our current hiring efforts are helping to get orders out the door more quickly. We also have the ability to stay open on hotter days because of the size and airflow of our warehouse.
Keep checking here for updates on lead times and updates to our new space!
“Shortages and price hikes are affecting the entire retail sector. Bikes, cars, meat, cheese, and even ketchup are all becoming more expensive, in part thanks to disruptions to the global supply chain from COVID-19, plus a shipping container shortage and port congestion. These factors created what experts called a “perfect storm” in global transportation.” -Insider
Things are getting better! Though experts say the supply chain issues won’t be entirely cleared up until 2022, things are improving. The Executive Director of the Port of Los Angeles says “all the metrics are moving in the right direction” and April 2021 was the busiest month for port traffic since they began tracking container imports 19 years ago.
The White House also released their 100-day review of the supply chain after President Biden signed an executive order investigating supply chain delays. Container volume is expected to increase each month over the next four months.
We will continue to keep you informed as we work diligently on solutions.
Throughout the pandemic, people have been experiencing more noise and discomfort, which has led to an increased demand for our products. We are happy to provide a solution, but COVID-19 has also wreaked havoc on the supply chain, sending shipping containers to the wrong part of the world, clogging ports as new protocols slow things down. We have been working hard to absorb these supply chain issues that have affected the entire world.
Our team is building and shipping inserts trying to impact you as little as possible while we wait on inventory from our suppliers. Because of this, production times are currently approximately 14 weeks.
We’ve been working hard to absorb the supply chain issues for months. At the start of the pandemic, some supplies went from a 2 day wait to 9 months! We were able to continue without any disruption until very recently. As you can probably imagine, some of the pieces that go into our inserts are proprietary and sourcing materials isn’t an easy task. We appreciate your patience while we continue this pursuit.
Should I place my order now? We say yes! It will guarantee you a spot in line once our production levels are back to normal.
Our factory is still fully operational and we haven’t needed to lay off any staff due to the pandemic or the supply chain issue. The lower inventory levels have caused slower production and output, but we are waiting and ready to handmake inserts once all materials have arrived.
Thank you so much for your patience and desire to support a small company. If you have any questions about your order, or about this production delay in general, please reach out to us directly. We want to help in whatever way we can.
Sincerely,
The Indow Team
Customer Reviews
4.49 Average 1423 Reviews
Charles T
Working with Indow has been a great experience from start to finish. They answered all our questions & guided us through the whole process. We ordered 15 inserts & they have reduced the Highway noise that we were experiencing after buying our house. A great product & innovative company.
Sue W
I live 20 feet from a busy road with lots of trucks. We almost didn't buy the house because of the noise. my house is the perfect candidate for indows. After installing them (myself. .. directions were so easy) we can barely hear any trucks noise at all. Indies live up to their claim and has made a huge difference.
Richard H
I am very pleased with the noise reduction and heat-trapping effects of my Indow inserts. I bought three small inserts as an experiment for the noisiest part of the house all year round, and where it's cold in winter. They have done beautifully well in sealing out both noise and heat. My only issue has been to get one of them installed perfectly straightly on one side, but it was done in a difficult location and isn't that important. They are also quiet expensive, but I may get a federal tax rebate on them.
Hee D
It could have been better if the pallet was collected after the delivery. Also the inserts are more beneficial for picture/fixed windows rather than open windows. The price of insert are expensive.
Larry S
I was pleasantly surprised how well the appearance after installation, perfectly clear, plus reduce the noise from the outside more than I expected. I would definitely recommend anyone looking for noise reduction to consider these. I will be purchasing more as time goes on, thank you Indow
Anonymous
Called about price $1000.00 For 2 small windows asked about energy savings? They said no guarantees depending on location and almost other factors, why would I spend that money w no guarantees
Christie R
It has cut down noise tremendously and is definitely more efficient with keeping our cooling in and heat out this summer.
William U
Indow is a trendsetter in eCommerce. They make the entire process of ordering, purchasing, and installing their product very easy for any walk of life; and, their communication processes are excellent. The inserts I purchased and installed were just as described. They are effectively blocking soundwaves, but not vibration, which was discussed during my initial call with an Indow Representative. I would recommend Indow window inserts to a friend.
Anonymous
Our window inserts have decreased road noise in our bedroom by 75 percent which we are very pleased with. The whole process was extremely simple and organized. Everyone we dealt with was professional and helpful. The inserts were simple to install and I would recommend to others.
Jeanne S
They make it easy to measure and install and it does reduce the noise as I live next to a busy highway. I am happy with the purchase.
Ivan L
We have a multi-story building construction next block that starts at 7 a.m. daily and a busy street a few blocks away. Before the insert was in place in our bedroom, we heard every piece of construction equipment there, including the obnoxious beeps from vehicles backing down in the lot, and all of the emergency vehicles passing by on the avenue. Now, this sounds like something happening twenty blocks away, barely noticeable. This is a huge quality-of-life improvement from day one of the insert installation.
Stan B
All fit as planned and are good
Cassie M
Overall very easy process from ordering to install. Was just hoping that the sound dampening would have been a little better.
Dan C
Effective and frequent communication from Indo Window starting with the order process, through production and post-delivery. The insert fit was excellent, fitting snuggly. The panel is quite effective in reducing noise. My wife was sleeping in the basement due to traffic noise. She is able to sleep in her bedroom again. Overall an excellent experience!
Lynett P
Great product. Arrived a bit dirty.