Need help finding the portal for measurements? Installing your new Indow window insert? Issuing a claim for a damaged insert? You’re in the right place!

You can’t enter window measurements here, but we can direct you to the right place.

indow window measure and instllation support

Measure Portal for Indow Windows

You need to provide your measurement details through Measure by Indow. A link to the self measure form should have been provided in the first email after your order was confirmed. If you can’t find it, don’t panic! Let us know and we can help with your measurements, self measure kits (laser measure kit), consultation to measurement, or anything you need.


Indow Insert Installation Guide

You should have received your installation instructions with your inserts. The installation video below will walk you through how to install your window insert step by step. We have more installation videos on our YouTube. Please also review our care guide for proper cleaning instructions.


Other Order Issues?

If you have any other issues with your order, we’re here to help! We have a customer resource page with advice on measuring, installing, or caring for your insert. If your inserts arrived damaged, keep the packaging they arrived in and submit a claim.

We want to make sure every part of the process goes as smoothly as possible, so please don’t hesitate in reaching out.

Grade Types

Each grade blocks drafts and reduces outside noise, but our premium grades have special features to make your existing windows work just right. Click here to read about all the different grades.

Get A Free Estimate
bedroom with window with indow inserts installed for soundproofing in san francisco



We value safety and privacy. We will never share, sell, or rent your data to third parties not directly related to your purchase or consideration of our products. Read our full policy here.