Indow Support for Measurement & Installation
Need help finding the portal for measurements? Installing your new Indow window insert? Issuing a claim for a damaged insert? You’re in the right place!
You can’t enter window measurements here, but we can direct you to the right place.
Measure Portal for Indow Windows
You need to provide your measurement details through Measure by Indow. A link to the measure form should have been provided in the first email after your order was confirmed. If you can’t find it, don’t panic! Let us know and we can help with your measurements, measure kits (laser measure kit), consultation to measurement, or anything you need.
Indow Insert Installation Guide
You should have received your installation instructions with your inserts. The installation video below will walk you through how to install your window insert step by step. We have more installation videos on our YouTube. Please also review our care guide for proper cleaning instructions.
Other Order Issues?
If you have any other issues with your order, we’re here to help! We have a customer resource page with advice on measuring, installing, or caring for your insert. If your inserts arrived damaged, keep the packaging they arrived in and submit a claim.
We want to make sure every part of the process goes as smoothly as possible, so please don’t hesitate in reaching out.
Each grade blocks drafts and reduces outside noises, but our premium grades have special features to make your existing windows work the way they're designed to while providing additional benefits. Click here to read all of our grade descriptions.
To take the next steps on your order, there are two ways to submit your window measurements: an Indow provided laser, or your own tape measure. Either way, your measurements will be checked and confirmed by our proprietary measurement software Measure by Indow. This ensures a snug fit for your custom window insert.
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