Indow window inserts are made from acrylic sheets. If not cared for properly, acrylic will scratch or cloud. Unfortunately we are not able to cover scratching under our warranty, or clouding due to the use of ammonia, alcohol, or bleach based or acidic cleaners. For proper storage and cleaning procedures please follow the instructions listed in this care guide.
We recommend the Indow Cleaning Kit to clean your Indow inserts safely. For non-greasy dirt or dust, spraying with water and then wiping with a microfiber cloth will often work best (we do not recommend dry dusting). To clean greasy stains, spray two or three pumps of the cleaning solution, using a lightly dampened cleaning kit towel to distribute the solution. Wipe away all remaining moisture with a second lint-free towel to prevent streaking.
If the Indow Cleaning Kit is not available, then use a soft, lint-free, nonabrasive cloth, such as a microfiber towel, and a mild, ammonia and alcohol free cleaner such as diluted dish soap to clean your Indow inserts. We recommend a diluted mixture of all-purpose castile soap. Suggested ratio: 1/2 tsp. to 16oz of distilled water.
Do not use any ammonia, alcohol, or bleach-based cleaners such as Windex, Clorox or 409. Do not use lemon juice or vinegar.
Do not use paper towels, newspapers or rough cloths. Use only microfiber cleaning cloths.
Larger windows may require two people for easy removal. To remove an Indow insert, gently pull the D-ring to break the Indow insert's seal with the window frame. Then pull the edge of the Indow insert the rest of the way out while holding onto the opposite side of the Indow insert. Handle carefully to avoid scratching the acrylic.
Larger windows may require two people for easy re-installation.
Click to see video of the installation process.
Many Indow inserts can be left in place year round with the occasional removal for cleaning. If an Indow insert is removed for an extended period, proper storage is essential. We make high quality custom-fitted, clear storage sleeves made from 4mil low density polyethylene sheeting. If you choose to make your own sleeves be sure to consider the abrasiveness of the material to avoid scratching.
If you wish to remove your Indow inserts, the best option is to store them flat on the floor with the largest on the bottom, no more than 3 high to prevent bowing or warping. Indow inserts can also be stored vertically, straight up and down against each other. A protective barrier, either a sleeve or solution you devise, should be placed between each Indow insert to prevent scratching.
In some cases, it may be possible to lessen the appearance of scratches by using a plastic polish such as Novus 2 or 3, which can be found at most major hardware stores. Be careful to follow the manufacturer’s directions as the incorrect use may damage your Indow insert.
If you have any questions or would like to order storage sleeves, please contact us at [email protected]